FAQ - Frequently Asked Questions

The files you send to us will potentially contain a virus (that's why we scan them right?).
For that very reason we don't store your files. We handle and scan all files in-memory and we only store metadata about the file. You can access the metadata directly from our API.
We use the open source ClamAV antivirus engine for scanning all files.
ClamAV is designed for detecting Trojans, viruses, malware and other malicious threats.
Our servers automatically updates with the latest virus definitions to ensure an always up-to-date service.
We only scan for threats, we don't store, sell, read, print or distribute your files. It's yours.
We only handle your files in-memory and we only store metadata about each scan.
SSL encryption is used end-to-end - both when you send files over the internet and when we transfer data internally between our servers.
Our service is geo-redundant meaning that we have servers in multiple regions around the planet.
The Scanillo infrastructure will automatically guide you to the nearest available endpoint for optimal performance.